Promotions and Offers
21 Casino brought its first offering to the market in 2015 and is owned by White Hat Gaming whose portfolio also boasts Casilando and Fruity Casa. Since its debut, it has also branched into a mobile version too. 21 casino is currently licensed by the governments of the United Kingdom, Malta and Curacao but does not accept players who live in Belgium, France, Israel, Italy Spain, Turkey and the United States due to regulatory restrictions.
- Wide selection of casino games available.
- Superb mobile gaming functionality.
- Excellent customer support.
- Efficient banking options.
- No free spins included in welcome bonus.
- Inconsistent loading speeds for games depending on developer.
21 Casino Software & Platform
As with many other online platforms, 21casino.com has a wide range of partnerships with third-party software developers working hand-in-hand to provide some of the most popular and innovative offerings to players.
These relationships mean that 21 Casino can continue to offer some of the most innovative games available through a range of the leading software suppliers in the industry. This ensures that 21 Casino remains competitive and relevant in a market that is subject to constant change, offering players a first-class experience when on the site.
21 Casino Mobile Casino Site & App
21 Casino is available in a mobile version which is playable on a range of devices including smartphones and tablets. The beauty of this approach is that precisely the same offers and promotions are available whether players log in via the website or on the mobile and tablet platforms.
The mobile platform offers quick, no-fuss access as players are not required to download an app. Instead, users can access 21 Casino via the device’s browser straight out of the box.
The drawback with 21 Casino’s mobile offering is that not all of the games available on the full online casino site are available via the mobile platform although there is still a huge selection. 21 Casinos have pledged to keep improving the mobile offering so expect the available mobile games to expand as the platform grows. Some of these limitations relate to restrictions with the technology used by the game developers rather than 21 Casinos.
The platform does, however, offer live dealer games on its mobile platform and players can access live promotions and bonuses on the go 24 hours a day. It is accessible on both iOS and Android, which means that the majority of mobile-based players will be able to use it.
21 Casino Live Casino
21 Casino has a decent selection of games in its live casino thanks to its long-standing third-party relationships. Players can access these games from the lobby and they can be filtered to the player’s requirements whether that be by game genre, software provider, popularity, promotions and more.
All of the most popular live casino games are on offer here. These include mainstream options such as roulette, blackjack and poker, all of which run smoothly as if you were in the room in a live casino. As with many of today’s live casino offerings, this emulates the experience of playing in a land-based casino, allowing you to interact not only with the professional dealers but with your fellow players, creating a really immersive experience.
21 Casino Game Providers
21 Casino has partnered with a wide range of the gambling industry’s leading software developers to ensure that there is a decent selection of games on offer here. As 21 Casino is continually evolving its offering, it is anticipated that the range of providers and, therefore, titles, will continue to grow
Some of the current software suppliers include; NetEnt, Red Tiger, MicroGaming, Evolution Gaming, NYX, Big Time Gaming, Scientific Games, Play’N’Go, 1×2 Gaming, 2By2 Games, Blueprint Gaming, Bally, Barcrest, BetDigital, Concept Gaming, Games Warehouse, Genesis Gaming, Inspired Games, Box Studios, Thunderkick, Stakelogic, Leander, Lightening Box Studios and many more.
21 Casino also invests in smaller start-up gaming providers who offer niche games and there are dozens of these already on board, offering players some fresh and innovative games as a welcome departure from the flagship games that players have become used to.
21 Casino User Experience
21 Casino offers users a seamless experience from the outset. The platform has a black, grey and gold colour scheme with a slick, professional finish. The sheer number of games available doesn’t detract from the ease of use of the interface, with options available to enable players to filter in a variety of different ways and a search function that allows players to bypass the filtering function entirely.
21 Casino offers players plenty of bonuses and promotions including sign-up bonuses. All of the terms and conditions for each individual offer are available on the platform. It always pays to read these in detail as some of the offers will be subject to restrictions and wagering requirements.
21Casino Payment Options
In common with other providers, 21 Casino offers players plenty of banking options including VISA, MasterCard, Maestro, Skrill, Neteller, Bank Wire, Sofort. Paysafecard and Trustly. Players can deposit and withdraw money to and from their accounts in four different currencies; British Pound Sterling, US Dollars, Euros or Swedish Kronor.
Both deposits and withdrawals are free of charge but could be subject to limitations set by either 21 Casino or self-selected by individual players, these can be viewed in the options menu of your profile.
Players can experience wait times of up to 2-5 days for withdrawals via bank and credit cards and 24-hours for e-wallet withdrawals. However, this is in-line with much of the market.
21 Casino Customer Support
21 Casino has an excellent customer service support team, should players find themselves needing assistance. It is available around the clock, 24 hours a day, 7 days a week and is reachable in a number of different ways.
For players preferring to self-diagnose their problem and look for their own answers, there is a comprehensive frequently asked questions (FAQ) section on the website which is continually updated and added to based upon feedback from other players.
If the FAQ doesn’t provide the answer and there is no time pressure, players can contact 21 Casino via email with the address being found on the support section of the website.
For any urgent queries, players can contact the live chat service which is available on both the main platform and on the mobile platform. The response rate is fast, and the service is available around the clock.
21 Casino Key Features
- A major positive is 21 Casino’s diverse range of games, all housed within a beautifully designed platform with a great user interface.
- The search function that allows players to bypass the filtering is a perfect feature for those players who already know which game they are looking for.
- A decent choice of live casino games offers players an authentic casino experience on the move.
- A good range of options for both depositing and withdrawing, although with average rather than fast time scales.
- A generous selection of bonuses and promotional features.
- The customer service functionality is as good as any on the market and will ensure players experience is overall positive.
21 Casino is definitely worth checking out for players that have not yet had the opportunity to do so. It offers games to suit a wide variety of tastes, housed in a well-designed and responsive platform with good navigation.
|21 Casino Information|
|Support Hours||24/7 Chat Support|
|Address||85 St John Street, Valletta, VLT1165, Malta|
|21 Casino Features|
|Live Casino Games||19|