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Updated: 12/12/2018
Betsafe
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Licence & Regulation Info

  • Gambling Commission
    Licence Number: 39579
  • IBAS
    Registered

Betsafe Review

Betsafe is one of the biggest names in the world of online sports betting, with around 450,000 customers spread across 100 different countries. The company was only founded in 2006, but has already become one of the most well-established online bookmakers, with an incredibly rich selection of sports to bet on.

As well as offering the standard fare of football, tennis, rugby, golf and basketball, there are also more unusual sports on Betsafe's books, including bandy, Australian Rules football, Gaelic sports, mixed martial arts and trotting. There's also the ever-popular e-sports betting, and you can also have a flutter on politics, business, music and TV events, which means there's something for everyone.

Betsafe is part of Safepay Malta Limited, so its headquarters are in Malta. It is licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission.

The firm's coverage of sports and leagues is generally very good, and there's now live streaming of sports events. With a payout rate of 93.44% and a wide range of betting options available, playing online with Betsafe has plenty of advantages.

 

User Experience

While it may not be as glitzy as some of the other online betting websites you might come across, the simplicity of Betsafe's website works strongly in its favour. The sports betting pages are extremely neat and compact, making them easy to navigate and enjoyable to use.

Using the tabs bar at the top of the screen is the quickest way to get to where you want to go. The six main tabs of the sports betting section are odds, livescores, promotions, premier league, betting tips and Betsafe Boosts, linking directly to the most important content pages. On the left-hand side, you'll find a bar listing all the different sports offered by Betsafe, with a number letting you know how many events there are for each. Expanding these, you'll find further options, meaning you can keep the screen looking neat and uncluttered as you search for something you're interested in.

The pages themselves load quickly and there rarely seem to be technical issues with the site. The virtual sports are sometimes a little slower to boot up, but they do make a nice addition to the site which you don't find with every online bookmaker, and it means there's always an alternative to the real-world sports if there's nothing there to take your fancy. The joy of e-sports is that they are there 24/7, so you can find something to bet on whatever time of the day or night.


Deposit & Withdrawal Options

Betsafe accepts all the payment methods you would expect from an online bookie - debit or credit card, direct bank transfer, Neteller, Skrill or via a Paysafecard. PayPal is not an option on the table.

There is a minimum deposit across all the payment methods that Betsafe accepts, and while most have a maximum of 20,000, you can deposit up to 20,000 if you use either Neteller or Skrill. Deposits made by credit or debit card or instant bank transfer will reach your Betsafe account instantly, but with regular bank transfers, it could take between three to five banking days. Using Skrill and Neteller will also see your deposit arrive immediately.

One slight drawback of the Betsafe site is that you cannot set a deposit limit or self-exclude, if you're playing via the mobile app. Although you can set limits by logging into the main site, the unlimited access by phone or tablet might prove too tempting for some.

Withdrawals from Betsafe are usually processed within 24 hours, so don't expect to see your winnings appearing instantly in your bank account. Similar to deposits, you can choose to collect your cash through direct bank transfer, Visa, Neteller, PayPal or Skrill, or through Trustly. With Visa or bank transfer, it can take between two and five working days, while Neteller and Skrill are instant. Trustly can vary depending on your bank, so it could be instantaneous or you might have to wait until the next working day.

The minimum you can withdraw with any payment method is £20, but the maximums vary depending on payment type. For bank transfer, the maximum is £100,000, for Visa and Entropay it's £1,000, and for Neteller and Skrill the cap is £30,000. For Paypal, there's a much lower maximum of £5,500.

 

Customer Service

One plus side to Betsafe is that it's quick and easy to find answers to your questions, or a response should you need to speak to someone about your online experience. There's an easy to find Live Chat option under the 24/7 Help and Support column at the bottom of each page or the question mark at the top, which Betsafe says is usually answered within 30 seconds. You can also get in touch with Betsafe via email (response time of 30-60 minutes on average) or by phone (usually answered within 0-2 minutes).

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