Novibet is definitely in the premier league of casinos when it comes to user experience and game selection. Their sportsbook has had great reviews – so let’s see what players can expect from the casino side.
First impressions are great, with a fun looking slots splash page and a sultry casino dealer advertising the live casino offer, which features real dealers. Look at the foot of the home page and you’ll see that Novibet has an impressive number of accreditations, and cares a great deal about its reputation, which has to be a good thing.
Novibet features 1,700 casino games, and among them, you’ll find all the most popular slots, including progressive jackpots.
So let’s get down to business and take a look at its offer for slots players, and the games it has on offer.
Novibet slot games
Novibet has so many games on offer, it could get confusing trying to find your favourites but not problem, as the casino has handily arranged them in categories that you can use to quickly access the one you want to find. Categories include: popular, new releases, cards, roulette and progressive slots.
There’s also an interesting feature called the road map which is a timeline showing the new games that have been added over the course of the past year or so. This includes NetEnt’s Coins of Egypt, PlaynGo’s Iron Girl, IGT’s Solar Disc, Reel Riches Fortune Age from WMS, Wicked Tales Dark Red from Triple Edge, Wild Streets from Red 7, Wolf Hunters from Yggdrasil and others.
Then there’s Jackpot Jester from Nextgen. This has the completely vintage look of a traditional casino slot. The difference is that the player can win 200,000 on the new version. The Jester symbol acts as a scatter during the big win super game phase, providing the ability to win really big amounts.
Other featured slots include Celtic Goddess from 2by2 gaming which is a 5 X 3 video slot. Then there’s Phoenix Fire from Playson. The phoenix is wild, and substitutes for all symbols. Novibet is constantly adding new games and has titles from the full range of top gaming houses – see below for a full list. In fact, the only improvement you could make to the Novibet interface would be to add a category which allows people to search the games by their favourite producer.
However, you can also list the games in alphabetical order, or choose a category and just get a list rather than pictures. This is easier to look through if you’re searching for a specific title. A full range of progressive jackpot slots is available, including Mega Moolah, Cash Splash, Fruit Fiesta, Lotsa Loot, Divine Fortune, Tunnza Munny and more.
The other great thing about Novibet is that it has a proper Demo Play feature – you don’t need to sign up to access it and try out games. So if you’ve never played Gonzo’s Quest, for example, you can access the demo version, try it out and see whether you like. It. This is much better than most online casinos, where you have to sign up simply to run a demo. Hover over the slot you want to try, then click on the Demo Play button.
You’ll get sound as well – accessing the slot on a Chrome device may cause an error message about the operating system, but fear not, the demo play does work if you wait a few seconds. This is an excellent way to practice on a game for free, before you jump in and commit real money to playing.
Casino table games and live casino
There are two aspects to the Novibet casino offer. One is the Novibet Casino, based around slot and video games, and the other is the live casino, which features real dealers.
The casino games selection is excellent. In the “Cards” section are lots of varieties of Blackjack, Hold’em poker, Pontoon, Punto Banco, Baccarat, Three Card Poker and others. There’s English, European, French and US Roulette, as well as Advanced, Monopoly and Multi Wheel versions.
In the live casino, there’s Roulette, Blackjack, Baccarat and Casino Hold’em. Many of the live dealer casino games are from NetEnt and Evolution Gaming, the leaders in the field. There’s a great selection of different Roulette and Blackjack flavours, as well as other games such as Caribbean Stud Poker, Dreamcatcher, Three Card Poker, Dice, Wheel of Fortune, Top Card, Lucky 5 and 6 and War of Bets.
Promotions
Like the range of games, the range of promotions is substantial. At the time of this review, there were six promotions running, although some, such as the Calendar promotion, have multiple other promotions within them. Note that with most of the promotions, you can’t combine offers.
Obviously, there’s a great selection, so let’s take a look at how generous they are.
Welcome bonus
The Welcome bonus for new players is a 100% matching deposit up to £100. So if you deposit £100, you’ll get £100 to play with. However, you have to consider the wagering requirement. This is the amount of wagering you have to do before you can withdraw any winnings.
Some casinos put a wagering requirement of X50 in place, which is poor value. Novibet comes in towards the better end, with a wagering requirement of X35 which is good. However – there is one drawback – that’s 35 X both the deposit and the bonus money. While this isn’t unknown in the casino world, in fact it’s rather common, Novibet’s own example shows what a difference it makes.
If you deposit £100 and get a bonus of £100, you’ll be playing with £200. And multiplied by 35 times, that means that you need to play through £7,000 of bets before you can withdraw any winnings. If the wagering requirement was on the bonus only, you’d only need to play through £3,500. It’s double because of the match on the amount you deposit.
However, to be fair to Novibet, they are totally upfront about this, display the T&Cs prominently and actually provide the example quoted. Better than some casinos which try to bury this kind of thing in an obscure bit of the T&Cs.
£500 Loyalty Bonus
Looking at those figures, you may decide you don’t want to claim the Welcome bonus. If you decide not to do this, Novibet will automatically apply the £500 Loyalty Bonus, once you have made a deposit. This is part of the casino’s loyalty programme. If you win credits, you’re rewarded as follows:
2,000 credits – £25 in your account
Another 5,000 credits – £50 in your account
Another 10,000 credits – £75 in your account
Another 25,000 credits – £150 in your account
Another 50,000 credits – £200 in your account
So that’s the total of £500. This offer is only for new customers, and you have to register and verify yourself to get it. What matters, of course, is how quickly you can collect the credits. Slots pay between 50 and 200 credits, while casino games such as Roulette pay a bit less. You can see how many credits you’ve earned by clicking “History” when you are logged in.
There’s a promo in the live casino, explained below, that is a loyalty programme running on credits collected by the player. You can only access that promotion once you’ve been through all the levels of this one and collected your £500 worth of credits.
Calendar promotions for slots and casino games
Every day of the week there’s a different promotion, which is great for regular players who like a bit of variety.
Movie Music Monday features the best movie-based slots. On the day of the promotion, you have to bet £50 on slots from a set list to get the 10 free spins. Only certain slots are included, but these are premier titles including Guns N’ Roses, Game of Thrones, Jurassic Park, Titanic, Bruce Lee and many others. You get 10 free spins on the Phantom’s Curse as your bonus.
Take Money Back Tuesday is for anyone who made their first bet of the day on Live Roulette but lost, and it refunds that wager. However, there are conditions. You need to play at least 30 hands or spins, and bet more than £100 on live casino games to be eligible for the offer.
Minimum refund is £5 and maximum is £20. You can get this offer on mobile and desktop versions of the casino and the live casino.
Weekly Race Wednesday revolves around the “Featured” slots in the casino. This isn’t a great hardship because around 50 slots are usually featured, so you’re pretty sure to find one you like. You need to bet at least £100 on these and the bonus is £5.
Thirsty to Win Thursday is available if you bet at least £100 in the live casino and play at least 20 hands. The prize is a £5 bonus.
Fresh Slots Friday focuses on the “New Releases” category. There’s a big selection of these, so you’ll have plenty of choice. To get 20 free spins, you need to wager £100 on slots in this category. Each spin has a value of 25p, so the whole offer is worth £5.
Sparkling Saturday features the slots listed below. The minimum refund bonus is £5 and the maximum is £20. You get 5% cashback when you wager at least £150 on these titles: Starburst, Butterfly Staxx, Dazzle Me, Twin Spin, Twin Spin Deluxe, Sparks, Joker Pro, Stardust, Starlight Kiss, Reel Gems, Finer Reels of Life, Gold, Frozen Diamonds, Ladies Nite, Gold Coast, Vinyl Countdown, Gold Factory, High Society, Crown Gems Hi Roller, Jewel in the Crown, Gems Gems Gems, Glitz.
Sporty Sunday features these sports slots: Football: Champions Cup, Golden Boot, Basketball Star, Rugby Star, Football Star, Cricket Star, Soccer Safari, Shoot, Good to Go, Break Away, Bikini Party, Racing for Pinks, Football Fever, Bicicleta, Golden Goal, Euro Golden Cup, Slot it in, Foxin’ Wins Football Fever and Top Strike Championship. You need to bet at least £100 and a free £5 bet is awarded the following day. You can’t use it on accumulators or some sports events, and the most profit you can make is £500.
Special Promotions – Halloween shared pot
This is a special promotion between NetEnt and Novibet. It’s an example of Novibet’s short-term promotions, which are tied to special events such as Halloween. They also often feature new versions of popular slots, so we can assume that it’s the games company’s attempt to get players to try out the new version. For this promotion, you have to have been registered with the site for 30 days.
The promo involves wagering at least £30 on Blood Suckers or Blood Suckers 2 in real money, during the promo period. In this example, the promo runs between 29th October and 31st October. Whichever game gets more money wagered on it, is the winner. Players who wagered on that game get a share of a £30,000 pot, according to how much they wagered.
There’s a similar head to head battle promo between BerryBurst and BerryBurst Max. If you choose the winning slot for your wagers, you could get 30 free spins a day over a period (10p each), otherwise it’s 15 free spins if your slot is in second place.
Lastly, there’s the VIP Casino Club. Novibet counts up your casino credits in a one month period and credits a reward to your account. This offer is only open to players who have already been through all five levels of the Casino Welcome package (explained above). The maximum reward amount is £4,000.
Mobile casino
When you’re looking at the list of games, those with a mobile symbol in the top right of the icon are available fully optimised for mobile. Or click on “Mobile” at the foot of the home page to see the whole site in a mobile-friendly view. There’s no need to download any special software or app.
Software & Platform
Novibet features games from Microgaming, NetEnt, WMS (Williams Interactive), Evolution Gaming, Bally, 1x2Gaming, Play’n GO, Realistic Games, Barcrest Games, Leander Games, Yggdrasil Gaming, PariPlay, Playson, SG Gaming, Iron Dog Studios, Genii, Gamevy, Shuffle Master and Leap.
The site can be accessed from Apple IoS and from Android phones, as well as laptops, tablets and desktops. If you can access a browser, you’ll be able to access the site.
Security and Fairness
Novibet doesn’t transfer personal data outside the EU, which is good because many other casino sites do. They use GoDaddy’s SSL encryption – SSL is the highest security standard for data and transactions. Novibet is registered with the UK Gambling Commission and has no sanctions or warnings recorded against it. The company is registered in the Isle Of Man.
Just above the accreditation icons, at the bottom of the screen, is a text menu. Click the word “Payout” and you’ll see a list of the Return to Player (RTP) percentage amounts for each game.
User Experience and Customer Service
Customer support is available 24/7 and contact methods include phone, email, fax, live chat and even Skype. Complaints will be mediated by the company in the first instance, following their procedures. If neither party can agree, you can go to the Alternative Dispute Resolution process. This takes place through the Independent Betting Adjudication Service (IBAS).
Problem Gambling
Novibet is signed up to Gamcare Problem Gambling Support and to Gamstop. You can set daily, weekly or monthly deposit limits and there are other customisable limits too. You can self-exclude from the casino component of the site or from the whole site. The Gamstop system means that if you self-exclude from one site, you will automatically be excluded from any other site that is registered with Gamstop. Over the next year, all sites registered with the Gambling Commission will be on the Gamstop system.
Deposits and Payments
You can deposit via a wide range of methods. There’s Visa and Mastercard, Maestro, Skrill and Skrill 1-Tap, Neteller, Paypal, Moneysafe and so on. Boku and other mobile payment methods aren’t available, nor can you use phone credit to fund a deposit.
Withdrawals
LIke other casinos, Novibet has a pending period before it sends your payment to you. This can vary between 24 and 48 hours. Once this has passed, their payment terms are pretty standard. 3 to 5 days for credit and debit cards, or bank transfers, but 24 hours for e-wallets. They don’t process cheques.
Pros & Cons
Excellent range of games and Novibet is constantly adding new ones.
Most information is clear and transparent, but we could find no information on the contribution each game makes to the wagering requirement.
Site is easy to use, with lots of categories to assist searching. It would be good to be able to search by games house, to find favourite games.
Lots of promos, but wagering requirement applies to both Welcome deposit and bonus, greatly increasing the playthrough requirement.
Good selection of payment methods – but mobile payment method would be a good addition.
Novibet clearly cares about its reputation and being recognised as a trusted site.
