RaceBets is one of the newer generation of online bookmakers and, as the name suggests, they are completely focused on horse and greyhound racing. It was once an offshoot of bet-at-home but became an independent entity in 2009, and is owned in part by the German Racing Association.
RaceBets draws in cards from around the globe and also runs live streams. This means that there is a vast array of greyhound and horse racing markets and, for new customers, there is a 100 per cent welcome bonus on offer.
The site features all of the British and Irish markets you would expect, along with impressive global coverage. Add to this very competitive odds and good value for punters, and it's easy to see why RaceBets has been doing well.
The only real downside of RaceBets is that the site doesn't really offer anything unusual in terms of Irish or UK racing, although there is the extra volume from the global markets. It's also important to note that there is a winning limit of £50,000 for each bet.
Bookie Offers & Promotions
To claim a 100 per cent welcome bonus, you just need to open a RaceBets account, make an initial deposit of at least £10 and then wager this in full once. After this, you can use the 'WELCOME' code and you'll get a bonus which is matched in value to your first deposit, up to a maximum of £50. It's worth noting, however, that first deposits made using Paysafecard, Neteller and Skrill won't qualify for the offer.
Another thing to remember is that you'll need to activate your bonus within 45 days of opening your account and you have to play through your bonus amount at least five times before you can make a withdrawal. Another rule is that you have to bet with your bonus within 30 days of it being activated.
There are also other bonuses on offer for existing customers. These include a Beaten By A Nose Bonus and a First Fence Faller Freebie, which both offer refunds of up to £25. There's a best odds guarantee on the Irish, UK, South African and UAE racing and a range of other offers, including a Lucky Bet Booster and country-specific bonuses.
If you bet at least £25 on Racebet's chosen daily race meeting you get to join the Bet and Jet Club. This gets you a £5 free bet which you can use for the selected race meeting the next day, subject to the company's terms and conditions. Each day you can also play the RaceBets Jackpot Freeroll. To be in with a chance of winning £5,000, you'll need to choose the winners in selected races and answer a question.
One of the major draws of RaceBets, along with its choice of racecards, is its live race streaming and quality content delivery. The company runs its own streams rather than using third parties', allowing you to tune in and watch races around the world. You can find live streams by going to a race card and finding the link.
The website is easy to navigate and one of the best features is the ability to browse ante-post or current-day markets and find the races you want with ease. There's also lots of stats on offer to accompany the race cards and information such as jockey, weight and form are all easily-accessible. There's no doubt that the RaceBets race cards are the result of lots of thought, effort and attention to detail and they are some of the very best available.
The downside to RaceBets is obviously the limited markets and betting opportunities on offer - unless you are only a horse or greyhound racing fan, of course. You'll also be limited when it comes to other popular features you may have become used to with rival bookmakers, such as in-play betting and cash outs.
Overall, the design of the RaceBets website feels fresh and works well, however. It's simple to navigate, easy to read and fast to operate. There's also a mobile version to enjoy when you're out and about, and this looks and feels just as good.
There's plenty of choice when it comes to payment methods if you choose RaceBets. You just need to consider any specific charges or processing fees which apply to some deposit methods. Deposit methods include MasterCard, Visa, Maestro, bank transfer, Diners Club, Neteller, iDeal, Nordea, NetPay, Poli, Paysafecard, Ukash, and Skrill.
Withdrawal methods include MasterCard, Maestro, Visa, bank transfer, Skrill, Diners Club, Neteller and Ukash. RaceBets will attempt to send your withdrawals back to the original funding source.
You do get access to a complete transaction history for your account, which should make it easy to manage your money and keep track of specific comings and goings.
There are plenty of ways to contact customer services, by telephone, email or online chat, but the service isn't 24 hours. This means you'll have to wait for answers to any questions if you encounter problems out of normal UK business hours.
You can access the online chat feature or call the customer support team between 9am and 7.45pm GMT every day. Calls to the 0808 2380022 number are free from UK landlines. Callers from outside the UK can call +44 203 7476778.
If you choose to email the company via the contact form or support.en@RaceBets.com address, RaceBets does pledge to get back to you within 24 hours. If you can't wait that long, there is a RaceBets Knowledge Base on the site, offering plenty of information and answers to frequently asked questions. This should probably be your first port of call if you encounter a problem, whether it's about your account being locked or problems with registering.
You shouldn't encounter too many problems with the RaceBets site, however, thanks to its easy-to-use format and focused betting services. The only real issue you might have at first is choosing from the vast array of global races on offer.