Although Malaysian-operated Gentingbet has been around since 1965, the bookmaker was until recently a prominent land-based group. Having put its vast knowledge and expertise into an online venture less than a decade ago, the bookmaker and casino has reaped huge rewards. Gentingbet released its first virtual and video games in 2010 and while many are inspired by real-life casino slot machines, others are highly original. It works in collaboration with PlayTech, a well-established software developer with thousands of titles under its belt, and has adopted a great marketing strategy thanks to all those years in the business.
Although Gentingbet restricts users from the US and other territories from using its online services, the bookmaker has really grown in popularity in the UK. All Gentingbet's games are audited by its in-house teams and externally by independent companies to ensure that they are fair and unpredictable. Gentingbet is committed to responsible gambling ethics and emphasises the need for customers to trust its service. Highlighting its history of owning numerous land-based casinos, Gentingbet assures players that what sets it apart from other bookmakers and casinos is its innovation, its variety, its customer service, and its incredible promotional and VIP packages.
Bookie Offers & Promotions
As with many bookmakers' sites, Gentingbet offers some very exciting promotions for customers old and new. The welcome bonus for new customers is a £10 risk-free bet when a player registers an account and makes an initial deposit. A weekly promotion has also been set up whereby players can receive a casino bonus worth 쌺if they bet at least twice this amount on the Champions League matches on a Tuesday night. The bonus is redeemable in the live casino area and must be placed in real time. The benefit of this deal is that they may be eligible for a refund of £10 according to the selections on their betting slip. Promotions are not only reserved for sports betting, with new casino players enjoying a range of generous offers and financial incentives. Just visit the website to keep on top of the regular promotions and offers.
Gentingbet's website thoughtfully mimics a casino environment and the landing page is crisp and very appealing. Even when using a mobile device, you enter the virtual lobby as if you were looking at a much larger screen. Newcomers may also notice an abundance of information as they arrive on the website, with this text explaining everything a player needs to know about using this site. It is clear that Gentingbet has invested a great deal financially into its website and online betting functions, as it uses some of the most up-to-date technologies and is as user-friendly as websites come. As already mentioned, the website and its features are also accessible by smartphones and tablets, with no limitations on what you can do from them; you can even set up your account from a mobile device.
When registering an account with Gentingbet, users only need to offer minimal details, making the process quick and pretty straightforward. A nickname or pseudonym is chosen by each player so that they cannot be identified by other players if they do not want to be. This also adds to the thrill of entering a virtual world - users can pick who they want to be and distance themselves from reality. Players must part with their real name and payment details for legal and financial reasons, of course, and the same wallet can be used across all branches of the site. This means you do not have to set up a different deposit account for sports betting to the one used for casino games.
Gentingbet offers sports betting for mainstream sports such as tennis, football and horse racing; in addition, players can find bets relating to less-popular sports such as rugby, basketball, cricket and ice hockey. Since the bookmaker is not currently operating in the US, it does not place a big emphasis on typical American sports. Although not yet in place, Gentingbet expects to add live streaming to its array of features in the near future.
In addition to its bookmaking properties, the Gentingbet website contains an extensive list of virtual casino games. Most games are of the slot machine variety and offer a range of exciting bonus features and progressive jackpots. The casino area also includes a wide range of typical casino games, such as many variants of poker, roulette, baccarat, blackjack and craps. Video poker games are not abundant, but players have the chance to browse such a huge catalogue of virtual games - including hundreds by leading software developer PlayTech - that they are sure to find a new favourite.
For withdrawals, Gentingbet accepts all the above methods; however, funds can take one to two days to arrive in your wallet, or potentially double this time if you are withdrawing to a credit or debit card or bank account. Players' first ever payment withdrawals could take slightly longer, as the bookmaker likes to ensure the money is not being cashed out fraudulently.
Gentingbet offers a 24/7 customer support service and can be reached by phone, email, live chat or even by social media. It is keen to rectify any issues and satisfy your requests; therefore, you can be sure that you will receive help with almost any situation, and quickly. With a strong focus on its British customers, players from this region note that the response time to requests or emergencies is outstanding.
Although the customer service team is predominantly English-speaking, there are some agents who are fluent in other languages; in addition, overseas customers may be able to use translation tools to get their messages across and understood.