It can fckin stay dormant - Losers!!

[WASP]

Reactivate your Betway.com account.

Avoid $10 inactivity fee.


Dear Brian,

We've noticed that your Betway.com account has been inactive for close to 6 Months.

In accordance with our Terms & Conditions* on Dormant Accounts a $10 Administration Fee will be charged to your account on Thursday 20th December, 2007.

To avoid this $10 fee, simply reactivate your account by playing real money games at Betway.com before 20th December.

In the last 6 months we've added even more games and promotions to our exciting Betting, Poker & Casino portfolio, so we're sure you'll find what you're looking for at Betway.com.

Log in to Betway.com and place a bet now
Hope to see you back soon!
Kind regards,
Betway.com

* Please view our Terms & Conditions on Dorman Accounts (paragraph 1.4.12) here .

[gazabroad]

As soon as I get the same message it will be a deleted ac too

[Hodgey]

A recent email exchange I had with these useless feckers:

Originally Posted by me with a basic question

Hi,

I am trying to transfer from my poker account to my sportsbooks account and am receiving the error "You cannot carry out poker transfers from your current location For more information, please contact support@betway.com"

Why is this please?

Thanks,
Paul.

Originally Posted by them with a basic reply without even reading the question

Hi,

In order for you to transfer money to your poker account you need to provide us with the following documents.

*A copy of you picture ID (e.g. passport)
*A copy of an utility bill, e.g. phone bill (not older than 3 months).

You can send the documents as attached files to support@betway.com or fax them to +44 800 007 3310.

Thanks for your cooperation!

Should you have any further questions, please don't hesitate to contact us again.

Best Regards,

Douglas
Betway.com - Support Department

Originally Posted by me slightly annoyed

Douglas,

Read my question correctly please! I'm not trying to transfer money to my poker account I'm trying to transfer money FROM my poker account.

Paul.

Originally Posted by them again not bothering to read my question or get my name right

Hi Peter - wtf!!!,

I have looked at your account, and see that you have not made any transactions to or from the poker account before. So the previous mail from my colleague still counts. Please send us the documents and we will open your account so that funds can be moved without a problem in the future,

Have a good day.

Kind Regards,
Karin
Betway.com - Support

Originally Posted by me getting rather pissed off now!

Are you taking the P... Sarah?

Another dumb customer service operator who can't even be bothered to read my email and address me correctly.

You have already had my documents when I opened the sportsbook account and I can deposit and withdraw there. Why do you need the same documents again just for an internal transfer between poker and sportsbook?

Paul.

Originally Posted by them finally reading my question properly

Hi,

We're sorry about that.

You shouldn't have problems any longer when transferring money from your poker account.

Have a nice day!

Should you have any further questions, please don't hesitate to contact us again.

Best Regards,

Douglas
Betway.com - Support Department

[Sharpe1ne]

I gave up with these pillocks after trying to transfer my winnings to the Sportsbook so I could cash out,kept getting account locked on Sportsbook.They stopped responding to my e-mails so i thought feck em and entered a $200 final for a seat Live,bubbled and i couldn't careless about the useless tossbags.
They don't have any value games or decent freerolls anymore so they can feck right off.