BetFred Live Help - The Punters Lounge

AvonGirl · 07-07-2007, 23:29

Just wanted to praise the efficiency on BetFred.

I played a satellite tonight where the seats were 1 for every 20 players. When the game started with 21 the lobby only showed 1 seat and cash balance allocation for 2nd/3rd/4th.

During the game someone said in chat that they had contacted live help and it was definitely 2 seats. I managed to finish 2nd but was awarded the $6 cash and no seat.

I started to open up live help then changed my mind and decided to email instead. But before I'd finished typing the email, the live help window popped up and the operator said they'd seen that I'd just finished 2nd in a satellite and hadn't been awarded the seat. Would I prefer them to take the cash back out of my account and award me a token instead!

Well done BetFred - answers a query before it's even been sent.

Paradise, you have a LOT to learn.

McG · 07-07-2007, 23:39

Glad they are so good at BetFred.

Still struggling at SO/Paradise - looked on the SO site and the table for June's CL still shows the position after 10 rounds. No joy with emails to their support team, but I should be reassured by the banner at the top of their site, which reads:

Right Now in Paradise there are players playing at tables

jones12345 · 07-07-2007, 23:53

Good to hear that helen n1 betfred

paradise are you listening

07-07-2007, 23:29	#1 (permalink)
AvonGirl Hawk-Eye Join Date: 20 Mar 2006 Location: Still in League One Age: 46 Posts: 6,228	BetFred Live Help Just wanted to praise the efficiency on BetFred. I played a satellite tonight where the seats were 1 for every 20 players. When the game started with 21 the lobby only showed 1 seat and cash balance allocation for 2nd/3rd/4th. During the game someone said in chat that they had contacted live help and it was definitely 2 seats. I managed to finish 2nd but was awarded the $6 cash and no seat. I started to open up live help then changed my mind and decided to email instead. But before I'd finished typing the email, the live help window popped up and the operator said they'd seen that I'd just finished 2nd in a satellite and hadn't been awarded the seat. Would I prefer them to take the cash back out of my account and award me a token instead! Well done BetFred - answers a query before it's even been sent. Paradise, you have a LOT to learn. __________________ http://pl-avongirl.blogspot.com/

07-07-2007, 23:39	#2 (permalink)
McG Legendary Punter Join Date: 13 Dec 2006 Posts: 1,890 Awards Showcase Total Awards: 2	Re: BetFred Live Help Glad they are so good at BetFred. Still struggling at SO/Paradise - looked on the SO site and the table for June's CL still shows the position after 10 rounds. No joy with emails to their support team, but I should be reassured by the banner at the top of their site, which reads: Right Now in Paradise there are players playing at tables

07-07-2007, 23:53	#3 (permalink)
jones12345 Animal Magic Join Date: 15 Jul 2006 Age: 36 Posts: 1,487	Re: BetFred Live Help Good to hear that helen n1 betfred paradise are you listening

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Football Betting Tips	Australian Free Bets HOT	Free Bets HOT	Odds Comparison	Soccer Punter
Bookmakers	Livescore	SoccerVista	Asian Handicap Betting Guide	Euroleague Betting Picks
Soccer Picks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)