Betfair Service Update and 50% Tourney Refunds

[GotaFancy?]

Had this email from Betfair - sounds promising - I am starting to get used to the software now

Originally Posted by Betfair

Over the last few weeks we've been working hard to resolve technical problems that have caused some of our players to experience delays and disconnections on our new software.

Today we're pleased to announce that these issues appear to have been fully resolved and we're back up to full speed. As a result, tournaments are now running without delay, disconnections should be minimal and you'll experience noticably smoother gameplay.

Remember, you've still got 12 days left to take advantage of our huge Sit & Go promotion. We're offering you a 50% refund on all your Sit & Go tournament fees until the 31st of December. With our latest developments you should be able to take full advantage of our improved tournament play and get some fantastic value along the way!

Since the launch of New Betfair Poker we have been asking you what we can do to improve your poker software. In response we've already planned our next set of improvements which will be available in January, and will kick start a very exciting 2007 at Betfair Poker. Please email us with any of your comments, ideas or opinions at NewBetfairPoker@betfair.com.



Thank you for your continued loyalty to Betfair Poker, and the wealth of feedback you have collectively provided during an important time.
Your Sincerely,

Head of Poker

[voiceofjoe]

I've stuck with it from the start - dropping to sleep between hands in some of the STT's .

But as I mentioned (somewhere on here) when they first moved away from the crypto site - they have the power, and (i should imagine) financial clout to make it one of the best sites around.

My suggestion to them now is to get hand histories available

[georgej]

yup - i misread this when it first started

I thought it was 50% of Stt buyin

50% of Stt fee (their cut)

so i stopped playing the $50 and $100 games.
luckily i was up from when i started - quite funny looking back

[GotaFancy?]

rofl @ george!!!!!!

[lemonjon]

Yeah i stuck with betfair (give it a chance) and i find it fine.

Had a phone call a while back from them asking me my views about the new software and what i liked and disliked etc etc

so far so good

[brael]

Right then... disconnection problems solved eh? Let's see if it works!

[brael]

Well... quelle surprise... still getting the same results!

It's got to be my 'king router that can't handle the traffic from their software... damned annoying that it holds up one minute and not the next!

[Vilamoura04]

Had a tournament freeze on wednesday night

cost more to phone up (and them not answer) than i got back in entry fees

shambles