Threatfire

[ralphie7]

I have Avast Anti-Virus
i have also had Threatfire by PC TOOLS
I have had these two programs plus other security software
on my PC for months - no problem

this last week i got an Avast Warning that it had found a Trojan
did i want to delete it or quarantine it or ignore.
I deleted the file
The file was in the Threatfire folder
After deleting the file i got the message that
threatfire would not run.

So i uninstalled threatfire
went on the PC TOOLs website and downloaded Threatfire
again ( free )
In the middle of the download Avast flashed up the Trojan
warning again.

Can't work this out. How come they have worked alongside each
other for months - no problem ?
Is this warning a false positive ?

anyone else running these two programs ?

your thoughts please

cheers guys
ralphie

[Trilobite]

Ive never heard of Threatfire before, but it is possible that an update of Avast is flagging what is called a False Positive .

In other words it is identifying part of Threatfire as a Trojan when it shouldn't be.

This type of thing happens quite a lot and is usually rectified with further updates.

Give Avast an E-Mail and see what they say.




EDIT: Sorry ralphie, i didn't see your mention of False Positive the first time i (speed) read your post, its what i think it is though.

[ralphie7]

Trilobite

thanks mate
i will email Avast and ask them

[ralphie7]

Avast have sorted the problem
both programs are now working fine together.

Please accept our apologies for any inconvenience this may have caused. Our
virus specialists have been working on the problem of false alarms and our
virus definitions have now been updated.

Please therefore update your virus database, which should prevent any
recurrence of this problem.

Best Regards,

Petr Bucek
Technical Support
Alwil Software a.s.