Outlook problem - The Punters Lounge

PAULM03 · 10-05-2006, 20:42

Just got round to installing outlook 2003 but can't get it to work. Outlook express works fine and the e-mail account details are the same so I'm wondering if it's a router problem.

Anyone got any suggestions of what I could try?

Ell Ess Dee · 10-05-2006, 22:44

What you mean it don't work?? Have you tried importing the settings from express??

File > Import and Export > Import Internet Mail Account Settings???

robert99 · 11-05-2006, 00:19

Have you set Outlook so that it is the first choice program to use for email downloads rather than Express?

PAULM03 · 11-05-2006, 08:14

Yep, I've set it so it's my default, and I've imported settings from express.

It's a bit of a weird problem, I've tried google but it's not coming up with anything. When I import my settings from express it's as if it downloads all my latest e-mail to express then imports everything over no problem.
However when I click send/receive in Outlook I get a pop-up box with a status bar and it always hangs on 'checking for new mail in subscribed folders'

When I try to check which folders I'm subscribed to I get a message saying the connection was unexpectedly terminated by the server (It's an MS exchange server if that helps).

AJ · 11-05-2006, 10:09

You're connecting outlook at an Exchange server ?

I build Exchange clusters all the time, dns can be a problem often. Can you reslove the name of the exchange server via DNS ? A simple ping test should tell you.

This is your work / university mail I asusme, as most ISP will use POP3 instead.

PAULM03 · 11-05-2006, 11:29

Quote:

Originally Posted by Foolsgold

You're connecting outlook at an Exchange server ?

I build Exchange clusters all the time, dns can be a problem often. Can you reslove the name of the exchange server via DNS ? A simple ping test should tell you.

This is your work / university mail I asusme, as most ISP will use POP3 instead.

errrrm pass. How do I do that? It is university, I can access it via the internet if I go to ex1.bham.ac.uk but I want to get all my e-mail and diary together using outlook. Proving to be a bit of a bugger. Haven't tested if my punterslounge e-mail wowrks yet either.

PAULM03 · 11-05-2006, 19:20

Just set it up for punterslounge e-mail and it's fine

Still doesn't work for uni though.

10-05-2006, 20:42	#1 (permalink)
PAULM03 Sabbatical punter Join Date: 27 Nov 2000 Age: 29 Posts: 10,487	Outlook problem Just got round to installing outlook 2003 but can't get it to work. Outlook express works fine and the e-mail account details are the same so I'm wondering if it's a router problem. Anyone got any suggestions of what I could try? __________________ Try anything hard... there's nothing else you can do.

10-05-2006, 22:44	#2 (permalink)
Ell Ess Dee Back In Work Punter Join Date: 21 Apr 2001 Location: Wiltshire Age: 35 Posts: 2,953	Re: Outlook problem What you mean it don't work?? Have you tried importing the settings from express?? File > Import and Export > Import Internet Mail Account Settings???

11-05-2006, 00:19	#3 (permalink)
robert99 Senior Punter Join Date: 01 Nov 2004 Posts: 199	Re: Outlook problem Have you set Outlook so that it is the first choice program to use for email downloads rather than Express?

11-05-2006, 08:14	#4 (permalink)
PAULM03 Sabbatical punter Join Date: 27 Nov 2000 Age: 29 Posts: 10,487	Re: Outlook problem Yep, I've set it so it's my default, and I've imported settings from express. It's a bit of a weird problem, I've tried google but it's not coming up with anything. When I import my settings from express it's as if it downloads all my latest e-mail to express then imports everything over no problem. However when I click send/receive in Outlook I get a pop-up box with a status bar and it always hangs on 'checking for new mail in subscribed folders' When I try to check which folders I'm subscribed to I get a message saying the connection was unexpectedly terminated by the server (It's an MS exchange server if that helps). __________________ Try anything hard... there's nothing else you can do.

11-05-2006, 10:09	#5 (permalink)
AJ Punter Punter Join Date: 06 Jan 2002 Location: Auckland Age: 37 Posts: 10,933 Awards Showcase Total Awards: 2	Re: Outlook problem You're connecting outlook at an Exchange server ? I build Exchange clusters all the time, dns can be a problem often. Can you reslove the name of the exchange server via DNS ? A simple ping test should tell you. This is your work / university mail I asusme, as most ISP will use POP3 instead.

11-05-2006, 19:20	#7 (permalink)
PAULM03 Sabbatical punter Join Date: 27 Nov 2000 Age: 29 Posts: 10,487	Re: Outlook problem Just set it up for punterslounge e-mail and it's fine Still doesn't work for uni though. __________________ Try anything hard... there's nothing else you can do.

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