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Old 05-04-2005, 17:04   #1 (permalink)
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Default does anyone have totesports telephone number,serious problem

I have tried to withdraw a large amount for the last 2 weeks, and they keep giving me the run around confirming the money is on the way and then rejecting the withdrawal, they are coming with with so many different reasons and contradictions and evey time im dealing with a different member of staff.
i have repeatedly asked them for their tel no, but this is ignored,

I am seriously annoyed by what they are doing to me, what can i do, contact IBAS? i dont live in the uk,would that matter?

Last edited by qxsadI; 05-04-2005 at 17:05.
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Old 05-04-2005, 17:17   #2 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

0800 221221
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Old 08-04-2005, 03:40   #3 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

Oh that is strange....their phone number isn't on the website but it's good that Paul's found it. If the Tote's giving folks the runaround then uh-oh!

Hope you get your money, qxsadI. Do tell us how quickly they resolved it if at all.
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Old 08-04-2005, 17:11   #4 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

Their customer service could be better and I've discussed this with the Marketing Manager, but like I have said previously, any problems I will sort them out, although it seems qxsad has a problem with most bookies.
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Old 12-04-2005, 16:16   #5 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

thanks for the tel no , irang they said they have sent a check, beleive it when i see it,
yes i do moan about bookies a lot that is because i have had a lot of problemns with withdrawls and customer service,
but this one was more serious, not a case of any human error just downright lies,
i have closed my account with them now.
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Old 12-04-2005, 23:19   #6 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

Call me a nosey git if you will but how much are talking here? Four figure sum? Five figure sum?

Makes me wonder a little bit about their liquidity then.

I dunno, I'm guessing maybe this was a depositing/withdrawal problem of some sort but then it turned into something else..
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Old 12-04-2005, 23:59   #7 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

.
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Last edited by Mr Intensity; 13-04-2005 at 00:00.
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Old 13-04-2005, 14:11   #8 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

4 figure,no sign of my cheque today either,if it is not here by friday im getting legal advice.
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Old 13-04-2005, 14:16   #9 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

surely the tote can't have liquidity problems? Isn't it guaranteed by the government?
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Old 14-04-2005, 09:02   #10 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

Just about, PAUL.

http://www.olswang.com/news.asp?page...id=110&aid=883
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Old 14-04-2005, 15:29   #11 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

Quote:
Originally Posted by qxsadI
4 figure,no sign of my cheque today either,if it is not here by friday im getting legal advice.
I have always said if there are any problems I will sort them out, yet you want to get legal advice?

Here's some advice. Your legal advice will cost you more than you are going to get back from your account, so you will lose even more money.

I have contacts with a hell of a lot of bookmakers now, and tote is on them, but if you start raising your voice, they won't do fcuk all for you, neither would I.

There is a way to deal with this, although I will say ToteSport's customer service is not the best, their liquidity is absolutely sound, that I can tell you for sure.
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Old 14-04-2005, 15:52   #12 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

trying to withdraw myself, just keep getting server busy, so i e-mailed them and they wont process it from there i have to wait apparently, i've never had a problem before so i'm not worried just fyi i guess
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Old 14-04-2005, 22:46   #13 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

finally just got it out online, few website problems but ok in the end.
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Old 20-04-2005, 14:00   #14 (permalink)
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Default Re: does anyone have totesports telephone number,serious problem

I used ToteSport over the weekend for a fairly large bet, deposited simply, withdrew simply, and both the debit and the credit arrived in my account the same day.

You can't ask for more than that.
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