betandgame - The Punters Lounge

Norfolk Enchance · 04-01-2008, 15:32

Does anyone know what's happening with this company?

www.betandgame.com

I only have a few quid in my account so (although it is my money and I would like it back) I'm not really worried about losing it. Thankfully I withdrew the majority of my balance a few months ago. They haven't had any events priced up for a while though and the debit card facilities have also been unavailable for a while. So, basically I can't bet the few quid I have left in the account and can't withdraw it. They don't seem to be answering emails at all and I can't find any phone number on the site.

I'm especially interested in whats happening with them really because they are registered in the UK and based in London. They were also advertised on PL earlier in the year so you might want to remove this thread: http://www.punterslounge.com/forum/s...ad.php?t=45730

Paul Ross · 07-01-2008, 15:55

It doesn't look good Mark.

After your PM to me, I hear on the grapevine that they laid virtually all their staff off a while ago and literally one guy was doing everything!

Currently not in administration, but surely it's just a matter of time, as the prospective buyer seems to have pulled out.

Norfolk Enchance · 07-01-2008, 16:32

I knew they were having problems with the customer support staff a few months ago - I'd heard they were all off sick or had gone awol. Maybe they weren't getting paid. The credit/debit card facilities not being available was a warning sign as well so I got them to send me my balance by bank transfer bar the odd few quid. Glad I did now.

This one's not really a surprise but its not good to see another UK company going under so soon after premierbet.

Norfolk Enchance · 17-01-2008, 14:33

From the B&G site:

BetandGame.com regret that we have now ceased operating with immediate effect.

We are currently finalising a deal for our customers with a major UK & European betting & gaming group to guarantee your customer balances are safe and that existing bets will also be transferred to that company. A further announcement will be made in the next few days and the new owner will be emailing all of our customers to ensure a smooth transition.

Be interesting to see which company it is.

Norfolk Enchance · 16-02-2008, 19:09

Just an update on this.

We are delighted to let you know that JAXX UK Ltd has agreed to take over your account and honour those outstanding bets and cash balances.

JAXX is part of the German betting and gaming group FLUXX AG and is a 10-year veteran of the gaming industry. Their website www.jaxx.com is already established as one of Europe's most respected and trusted brands. JAXX UK Ltd. is regulated and licensed by the UK Gambling Commission.

We are sorry that we could not continue our operations but hope you will have every confidence in JAXX who have been extraordinary in their willingness to take on the customer balances and open bets.

Norfolk Enchance · 16-02-2008, 19:11

Jaxx are Newcastle's 'official betting partner', btw.

Anyone bet with them before?

04-01-2008, 15:32	#1 (permalink)
Norfolk Enchance God Punter Join Date: 24 Jul 2002 Age: 27 Posts: 3,647	betandgame Does anyone know what's happening with this company? www.betandgame.com I only have a few quid in my account so (although it is my money and I would like it back) I'm not really worried about losing it. Thankfully I withdrew the majority of my balance a few months ago. They haven't had any events priced up for a while though and the debit card facilities have also been unavailable for a while. So, basically I can't bet the few quid I have left in the account and can't withdraw it. They don't seem to be answering emails at all and I can't find any phone number on the site. I'm especially interested in whats happening with them really because they are registered in the UK and based in London. They were also advertised on PL earlier in the year so you might want to remove this thread: http://www.punterslounge.com/forum/s...ad.php?t=45730 __________________ The vicious traffic squad cars are after our lone driver, the last American hero, the electric centaur, the, the demi-god, the super driver of the golden west! Last edited by Norfolk Enchance; 04-01-2008 at 15:33.

07-01-2008, 15:55	#2 (permalink)
Paul Ross Going to Vegas Punter Join Date: 28 Dec 2000 Location: Copenhagen Age: 34 Posts: 23,183 Awards Showcase Total Awards: 1	Re: betandgame It doesn't look good Mark. After your PM to me, I hear on the grapevine that they laid virtually all their staff off a while ago and literally one guy was doing everything! Currently not in administration, but surely it's just a matter of time, as the prospective buyer seems to have pulled out. __________________ Free Bets Free Betting Tips Odds Comparison

07-01-2008, 16:32	#3 (permalink)
Norfolk Enchance God Punter Join Date: 24 Jul 2002 Age: 27 Posts: 3,647	Re: betandgame I knew they were having problems with the customer support staff a few months ago - I'd heard they were all off sick or had gone awol. Maybe they weren't getting paid. The credit/debit card facilities not being available was a warning sign as well so I got them to send me my balance by bank transfer bar the odd few quid. Glad I did now. This one's not really a surprise but its not good to see another UK company going under so soon after premierbet. __________________ The vicious traffic squad cars are after our lone driver, the last American hero, the electric centaur, the, the demi-god, the super driver of the golden west!

17-01-2008, 14:33	#4 (permalink)
Norfolk Enchance God Punter Join Date: 24 Jul 2002 Age: 27 Posts: 3,647	Re: betandgame From the B&G site: BetandGame.com regret that we have now ceased operating with immediate effect. We are currently finalising a deal for our customers with a major UK & European betting & gaming group to guarantee your customer balances are safe and that existing bets will also be transferred to that company. A further announcement will be made in the next few days and the new owner will be emailing all of our customers to ensure a smooth transition. Be interesting to see which company it is. __________________ The vicious traffic squad cars are after our lone driver, the last American hero, the electric centaur, the, the demi-god, the super driver of the golden west!

16-02-2008, 19:09	#5 (permalink)
Norfolk Enchance God Punter Join Date: 24 Jul 2002 Age: 27 Posts: 3,647	Re: betandgame Just an update on this. We are delighted to let you know that JAXX UK Ltd has agreed to take over your account and honour those outstanding bets and cash balances. JAXX is part of the German betting and gaming group FLUXX AG and is a 10-year veteran of the gaming industry. Their website www.jaxx.com is already established as one of Europe's most respected and trusted brands. JAXX UK Ltd. is regulated and licensed by the UK Gambling Commission. We are sorry that we could not continue our operations but hope you will have every confidence in JAXX who have been extraordinary in their willingness to take on the customer balances and open bets. __________________ The vicious traffic squad cars are after our lone driver, the last American hero, the electric centaur, the, the demi-god, the super driver of the golden west!

16-02-2008, 19:11	#6 (permalink)
Norfolk Enchance God Punter Join Date: 24 Jul 2002 Age: 27 Posts: 3,647	Re: betandgame Jaxx are Newcastle's 'official betting partner', btw. Anyone bet with them before? __________________ The vicious traffic squad cars are after our lone driver, the last American hero, the electric centaur, the, the demi-god, the super driver of the golden west!

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