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Old 04-05-2008, 16:19   #181 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Quote:
Originally Posted by ColU_FC View Post
As I understand it, those PLers (or close relations/friends/family pets et al) booted out so far are:

heniek31
ColU_FC
GazBlades girlfriend
AvonGirl
You can add on every one I know with a credit card and/or a pulse ( was just making sure I got in first)
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Old 04-05-2008, 18:43   #182 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Quote:
Originally Posted by dili123in View Post
iam still in -dili123in
Make that 30 then - me too.
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Old 04-05-2008, 21:29   #183 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Dear Helen,

Thank you for your inquiry. There was a limited to the number of
players
eligible for this promotion and due to an oversight on our part, that
limit was not communicated to the magazine. This limit was exceeded and
we were unfortunately forced to end the promotion early.

Also, in your particular situation, we would like to remind you of the
Everest Poker bonus terms and conditions,
http://www.everestpoker.com/en/policies/bonus.html

"Limitation. Bonuses (whether one-time, sign-up, special promotion,
loyalty or any other type) are limited to once per combination of: a
person, family, household, geographic address, mailing address, email
address, credit card number and shared computer environment (such as a
library or workplace)."

According to our records, another person from your household already
registered for the WSOP event and therefore, we had to unregister you
once this was detected.

Again, we apologize for any inconvenience this may have caused.


Kind regards,
Customer Care Team

We are committed to providing you with never ending excitement and fun.
In order for us to better serve you and resolve this issue as quickly
as
possible, please do not modify the subject line of this message when
you
reply.
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Old 04-05-2008, 21:35   #184 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Quote:
Originally Posted by glceud View Post
As I said I am amazed that you can play in the same tournies anywere using the same ISP.
I might as well hang up my poker boots then.
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Old 04-05-2008, 21:37   #185 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Quote:
Originally Posted by AvonGirl View Post
Kind regards,
Customer Care Team

We are committed to providing you with never ending excitement and fun.
In order for us to better serve you and resolve this issue as quickly
as
possible, please do not modify the subject line of this message when
you
reply.
The only excitement I'm going to get is trying to withdraw my $5 and close the account down.
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Old 04-05-2008, 22:01   #186 (permalink)
aka Roger Melly
 
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Quote:
Originally Posted by AvonGirl View Post
I might as well hang up my poker boots then.
You could always kick Duncan out
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Old 05-05-2008, 05:18   #187 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Everest Poker have redeemed themselves as far as I'm concerned.

Dear David,

Thank you for your reply.

We apologize for not answering earlier, however the person who first
addressed your question works Monday-Friday. Our weekend team was
made aware of your second inquiry and therefore we are replying now.

We will explain what's going on with your account in 2 parts.

First, we wish to thank you for explaining that the 2 accounts belong
to you and your wife. The reason our Operations department initially
suspended your account is due to the detection some personal
information inconsistencies (similarities with another player's
account. Note that there will be no further debits and/or credits
posted to your credit card or your preferred payment method and thus
no winnings will be paid out. In order for us to consider
reactivating your account we will need you to verify your account
information. Instructions will follow in the Verification Request
email, next.

Second, as per our Promotions terms and conditions,
http://www.everestpoker.com/en/policies/bonus.html
"Limitation. Bonuses (whether one-time, sign-up, special promotion,
loyalty or any other type) are limited to once per combination of: a
person, family, household, geographic address, mailing address, email
address, credit card number and shared computer environment (such as a
library or workplace)."

Therefore, we are sorry, but your account was deemed ineligible for
the IPWSOP promotion.

Please watch your email for further instructions.

Kind regards,
Customer Care Team


My reply:

Thank you for replying.

Regarding your first point, I will email the required items.

Regarding your second point, I didn't know that but I consider it a totally acceptable reason for removing me from the IPWSOP promotion. You may consider this matter closed to my satisfaction.
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Old 06-05-2008, 12:01   #188 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Transferred $25 from Neteller into Everest on May 1st, then transferred it out again two days later after the Bonus code was cancelled.

My Neteller account is in £ so it converted as £13.01 out and only £12.36 came back.

Glad I didn't pay in a larger amount!
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Old 06-05-2008, 12:10   #189 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

My girlfriend still hasn't got any kind of explaination from Everest.
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Old 06-05-2008, 12:15   #190 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

i am in as well nessy0005
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Old 06-05-2008, 12:16   #191 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

and milber
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Old 06-05-2008, 15:55   #192 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

I'm trying to verify my acc. I need to send copy of CC, but used Moneybookers and I dont know how to go about it. Yesterday I sent 5th email and still not a one response. Worst support ever .
Col U, did you sent email from within their website or do you have normal email address?
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Old 06-05-2008, 17:38   #193 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Quote:
Originally Posted by heniek31 View Post
Col U, did you sent email from within their website or do you have normal email address?
I used the website, I couldn't find any other means of trying to contact them.

I sent my stuff to them first thing yesterday. Still no response. They are without doubt the most unresponsive support I have ever come across. How on earth they think they deserve to have anyone chosing to play at their poker room is beyond me.
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Old 07-05-2008, 14:29   #194 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

To: heniek and anyone else getting frustrated by the lack of response from Everest Poker's customer services.

I've found a way of getting them to take notice and do something. I've PMed and emailed their representative on the Casinomeister forum, see my post here:

Everest Poker - Casinomeister's Online Casino and Poker Forum

I have now been communicated with and hopefully will have my problem solved shortly.

I recommend you follow the same route as me.
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Old 07-05-2008, 15:32   #195 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

At last

Dear Player,

Thank you for your inquiry. Your account has been temporarily suspended by our Operations Department. There will be no further debits and/or credits posted to your credit card or your preferred payment method and thus no winnings will be paid out. In order for us to consider
reactivating your account we will need you to verify your account
information.

Please provide us with clear, unaltered copies of these documents
(please include a printed copy of the CHECK LIST below with your
correspondence):

Cheers Col U for that new info. I will send all documents tommorow and see it from there.
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Old 09-05-2008, 15:47   #196 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

details of the compensatory freeroll:

InsidePoker promotion | Poker News | Poker Life | Inside Edge UK

thanks again for your understanding..
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Old 09-05-2008, 15:50   #197 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Cheers Chris
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Old 09-05-2008, 16:45   #198 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

Thanks Chris

I am a subscriber to IP and I have my May Issue I had an account with Everest before this promo, so did not try for a WSOP seat originally. Am I reading this right that there is no restriction on me entering and I am eligible to do so?
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Old 09-05-2008, 19:59   #199 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

If that bonus code was for new account holders/new depositors, I would not have thought an existing account would be eligible.
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Old 09-05-2008, 21:10   #200 (permalink)
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Default Re: Inside Poker - Deposit $5 and get $1050 WSOP sat seat

I like gaf was already a memeber so didnt bother with this but in their defence it was everest that I won my seat to the ozzie open and I couldnt have asked for a better service
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