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Old 03-02-2007, 19:06   #21 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Quote:
Originally Posted by teaulc View Post
i have just spoken to live chat and the tournament is cancelled,,players will be notified by email for the re-schedule

very bad joke!

they can´t host it anyway!

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Old 03-02-2007, 19:17   #22 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Hi Player,

Thank you for your recent e-mail,

I have now spoken to our Poker Manager and he has currently spoken to
Micro Gaming regarding the $7000 re run and this has now been
cancelled.

This is being looked in to now and we shall contact you as soon as we
know anymore and we apologise for any inconvenience caused,

Once again our sincere apologies and we thank you for your patience,

Thank you.

Kind regards,

Melissa
Player Support Representative
32Red Casino | 32Red Poker
Casinomeister Best Casino 2003, 2004, 2005 & 2006
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Old 03-02-2007, 21:49   #23 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

I entered this , but never recieved an email as to playing this week
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Old 04-02-2007, 05:40   #24 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

I'm looking at BetDirect Poker right now and apparently as of 5:40am GMT it's been running the last two hours or so!

No sign of ithe tourney at 32Red though.
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Old 04-02-2007, 06:42   #25 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Yes...looks like it started at 3.30 am GMT !!!!
Screenshot as of 6.30 GMT....

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Old 04-02-2007, 08:32   #26 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

how the fukc can they do that,,,
no notification and totally out of order,,,

gonna be a very angry email being sent out to them that`s for sure
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Old 04-02-2007, 10:11   #27 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

That is wrong, how can they start a game 9 hours late and expect players to wait and play
I finished 1315th
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Old 04-02-2007, 10:38   #28 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

I got in touch with them
they know nothing, they will be back in touch every question I asked they said we will get back to you
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Old 04-02-2007, 14:13   #29 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

the latest from 32red



Hi Alan,

Thank you for e-mailing us.

I would like to apologise for the inconvenience, the tournament will be
played next weekend and you will receive and e-mail sometime during the
week informing of the day and time it will be held.

If you have any further questions feel free to contact us.

Kind regards,

Nolan
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Old 04-02-2007, 15:17   #30 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Quote:
Originally Posted by teaulc View Post
the latest from 32red



Hi Alan,

Thank you for e-mailing us.

I would like to apologise for the inconvenience, the tournament will be
played next weekend and you will receive and e-mail sometime during the
week informing of the day and time it will be held.

If you have any further questions feel free to contact us.

Kind regards,

Nolan
Player Support Representative
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Casinomeister Best Casino 2003, 2004 & 2005
never saw such a bad joke!

i hope that we can play it next week!
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Old 04-02-2007, 19:00   #31 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Not sure where I stand on this one. Was reged for the original on a Sunday I think, that was cancelled. Couldn't play last night and missed sweet fa by the sounds of it. Will they let me play the rescheduled game do you think.....

I would stake money they don't!

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Old 04-02-2007, 19:03   #32 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Should be automaticallly reged for the tourney, can't believe they started up later on...
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Old 07-02-2007, 18:52   #33 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

U guys havent got a new date&time yet, right ?
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Old 07-02-2007, 18:53   #34 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Quote:
Originally Posted by PeeGee View Post
U guys havent got a new date&time yet, right ?
not yet ...will post when i know
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Old 07-02-2007, 19:47   #35 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Hi There

Thank you for your e-mail

Once again may I apologise for the delay in the tournament being
re-scheduled , however we are now in the process of having the date
agreed and all players will receive an e-mail within the next two days
with the details.

Kind regards

Steve
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Old 07-02-2007, 19:57   #36 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

And the email we receive within two days will probably say something like:
" We apologise for the delay in the tournament being re-scheduled, however we are now in the process of having the tournament start on a random date and time for all of the pre-registered players convenience. ALL players will recieve an e-mail five minutes before the start of the tournament with all the details."
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Old 07-02-2007, 20:00   #37 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Great customer service
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Old 07-02-2007, 20:04   #38 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

Tbh the customer service seems to be working quite well...
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Old 07-02-2007, 23:57   #39 (permalink)
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Default Re: 32RED freeroll cancelled last saturday

I'm almost sure I didn't get an e-mail about a rearranged one for last Saturday. I'll have to manually check in the lobby whether it's there this weekend.
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Old 09-02-2007, 14:19   #40 (permalink)
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Default Re: 32RED freeroll cancelled last saturday


************************************************** ****
************************************************** ****
www.32redpoker.com
32Red Poker Room
************************************************** ****
************************************************** ****

Dear Peter

This weekend, you are cordially invited to play in our infamous $7,000 Freeroll Invitational. The tournament is being run exclusively for those players affected by the technical problems we have experienced in getting this tournament to start over the last 2 weekends. We are very aware of the inconvenience that this has caused and please, once again, accept our apologies for this.

We have further spiced up this week’s action by adding 50 free seats to the Weekly $200,000 Guaranteed Tournament, worth $55, for the top 50 finishers. For your total convenience, you have been pre-registered for this tournament so you are guaranteed a seat – just make sure to join the tournament on time. Full details below:

Name: $7000 Freeroll Invitational
Date: Saturday 10th February
Time: 18.00 (UK time)
Additional Bonus: 50 free seats to the weekly $200,000 Tournament
Location: Multi-Table Tournament >> Freerolls folder

Good luck and keep a look out for our Valentines Freeroll next week.

See you there!

Nick
Poker Operations Manager
32Red Poker Room

Hope it fails to launch this weekend as well, and maybe the next time they have this freeroll well all get a 100 bucks just for playing ?

Last edited by PeeGee; 09-02-2007 at 14:19.
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