[lunatism]

that's the problem with these guys (bookies, but online bookies in particular), there doesn't seem to be any clear indication of who governs them and ensures they stick to the rules - meaning they can fiddle around any rule they like and not suffer any bad press or be punished for it..........

i know how you feel, couple years ago I had a similar issue over something involving the Turkish Cup, but they weasled out of it, and pretty much stole my cash (i've made it back, but it still burns to think of it!).

If i were you i'd keep trying though - phone calls, emails, letters and the rest - and perhaps threaten legal action for breach of T & C? (although i have no idea whether that is possible or not)........

they shouldn't be allowed to get away with it - no matter how much cash you had on it.

you should keep us informed how this goes, will be interesting to see if you (WE!!!) can get them to return your cash