Hate when I notice so many typos hours after I post
Anyway a quick update here is that I called them on advice to do so and their telephone staff were most unhelpful and could not/would not discuss anything saying that due to the sensitive nature I would have to wait for ops dept to get back to me as only they made decisions on this.
Current situ is that I am waiting to hear back before threatening them with public exposure as well reporting to the gibraltar regulators.