Deposited $200.00 converted into £104.00 the other day and was promptly credited with $200.00 bonus.
Played through well over $4,000 in blackjack (thus meeting the t&c's) and attempted to withdraw balance of $358.00. Bear in mind this is a sister site of 888 who are hardly a new or unknown company.
After being requested documentation to prove who I was I received another email today advisign they had reviewed my accoutn and that I had been abusing bonuses.
My account had been terminated & my initial stake to be returned. Then a big don't ever come back placed around my head!
I have emailed them to ask just what exactly I have done wrong after going through all oh what I had done in step by step instructions but funny enough no reply is forthcoming as yet.
I spoke to livechat who said they couldn't discuss the matter at all and that I would have to email which I have of course already done.
Do these casinos ever go on pl blacklist and does pl (Paul) hold any weight with them?
Looking at their t&c's it is quite vague towards the end and just vague enough for them to get away with this crap!
http://luckyacecasino.com/EN/bonus_p...onuspolicy.htm
Can they do this?
Some educated opinions would be appreciated please.