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31-07-2003, 20:58

David,

Would confirm the point you made on SportingBet. About 5 or 6 of us opened accounts with them at work last season as we had a syndicate going and wanted to take advantage of their referal offer.

There was a problem with one of the accounts so I used their live chat to "speak" to an assistant. Gave him the basic details and also mentioned that it was a problem with SportingBet UK. He was telling me to go to parts of the screen which didn't exist - I eventually realised he was trying to help me based on the US version of their website and was actually an American in America!

Ended up phoning them but still to a good week to sort out the problem. Not the best customer service.

31-07-2003, 20:58	#9 (permalink)
crowie1969 Guest Posts: n/a	Re: ... David, Would confirm the point you made on SportingBet. About 5 or 6 of us opened accounts with them at work last season as we had a syndicate going and wanted to take advantage of their referal offer. There was a problem with one of the accounts so I used their live chat to "speak" to an assistant. Gave him the basic details and also mentioned that it was a problem with SportingBet UK. He was telling me to go to parts of the screen which didn't exist - I eventually realised he was trying to help me based on the US version of their website and was actually an American in America! Ended up phoning them but still to a good week to sort out the problem. Not the best customer service.