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Old 10-06-2008, 19:25   #4 (permalink)
Burnley Joe
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Join Date: 19 May 2006
Location: Plymouth
Age: 36
Posts: 2,297
Default Re: Pokerroom going Back to Old Ways?

Sent an email for an update, great response

1)
Hi Joe Geraghty,

Thank you for your email to PokerRoom.com Support regarding update on the Rock
Am Ring tournament.

I sincerely apologise for any inconvenience and frustration that this
tournament final delay has caused you.
Please be advised that the Rock am final tournament, due to be scheduled on
2008-06-02 has been cancelled/postponed. A decision must still be made as to
what will be done.

All qualifying tournaments not started will be cancelled.
You will be kept on record, as you have successfully won a ticket to the final.

You will be given a ticket for the final when it is re-scheduled, or you will
be compensated with a ticket should our Tournaments department decide to cancel
it.

I kindly ask for your patience while a decision is formulated, and thank you
for your understanding in this matter.
Should you have any further queries, please don't hesitate to contact us again.

Regards,
Tokollo
PokerRoom.com Support Team

Todays response

Thank you for your recent email.

Please be advised that we have postponed the promotion, and we do not have a
date on when we will start or continue this promotion. No players will be
compensated as this was a freeroll, and no one had to play the qualifiers.

If we decide on continuing the promotion, all players that have qualified in the
tournaments that were played last month will get an entry to the finals.

Should you have any further queries, please do not hesitate to contact us.

Regards,
Sibulele

PokerRoom.com Support Team
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