well done paul
now im pretty heated still from my money going into thin air with them! the way it works, is once its declined, it remains declined, iv bet with them before and they had never done this... simply because within the 5-10 minutes they look to re-take the bet a goal has gone in or something happens to change the situation of the match.
Now since sunday i have been requesting my withdrawal to moneybookers and said can you please process it asap, i need the funds as a matter of urgency (which i did) and yesterday after the 6th email i get the following reply.
Dear **** ******,
Following your message 38643
Please submit a credit card withdrawal request.
If you have any questions about our service,
please contact our customer service department:
TEL: ++44(0)845 658 6010
Fax: ++44(0)870 751 8588
Email : accounts@10bet.com .
For any further queries, please contact us and we will be pleased to help.
With best regards,
Customer Services
I MEAN WHATS GOING ON HERE? i assumed fair enough they can probably process it quicker that way to my moneybookers... so i did...
i then asked why in 4 countless emails yesterday, to get a reply today... saying
Following your message 38659
Since you made a deposit using a credit card, your withdrawal must also be made using a credit card.
If you have any questions about our service,
please contact our customer service department:
TEL: ++44(0)845 658 6010
Fax: ++44(0)870 751 8588
Email : accounts@10bet.com .
For any further queries, please contact us and we will be pleased to help.
With best regards,
Customer Services
I mean what on earth are they on?on te 10/05/08 my balance was 0. i deposited £200 via moneybookers and since then have had that as my only deposit/withdrawal method! WHERE DID THEY GET THE CREDIT CARD FROM!!
| Operation No. | Group | Type | Amount | Date | View Info | Total |
| 36309277 | Placed Bets | Single Bet | -10.00 £ | 10/05/2008 8:55 | View Bet Info | 20.01 £ |
| 36309275 | Placed Bets | Single Bet | -20.00 £ | 10/05/2008 8:55 | View Bet Info | 30.01 £ |
| 36309267 | Placed Bets | Single Bet | -150.00 £ | 10/05/2008 8:55 | View Bet Info | 50.01 £ |
| 36309258 | Money Transfers | MonyBookers Deposit | 200.00 £ | 10/05/2008 8:55 |
| 200.01 £ |
tHERE IT IS, RIGHT AT THE BOTTOM, DEPOSIT VIA MONEYBOOKERS!!
I AM GETTING VERY FRUSTRATED, I DEMANDED ANSWERS AND GOT THE FOLLOWING REPLY, JUST 5 MINUTES AGO
Following your message 38681
Please note that Moneybookers withdrawals can be made only to accounts from which the deposits were made from.
If you have any questions about our service,
please contact our customer service department:
TEL: ++44(0)845 658 6010
Fax: ++44(0)870 751 8588
Email : accounts@10bet.com .
For any further queries, please contact us and we will be pleased to help.
With best regards,
Customer Services
ARE THEY GOING BLIND? HAVE THEY NOT SEEN HOW I DEPOSITED IN THE FIRST PLACE? WHAT AN ABSOLOUTE JOKE, IM GIVING THEN 4 HOURS, OR ELSE IM GOING DOWN TO THEIR OFFICES TO PHYSICALLY GET MY MONEY
THIS IS ABSURD