Ok, I like to have a wager now and then. I open loads of times and when am bored self-exclude myself and move onto the next bookies.
Last week I opened a account online with
VC. Lost my first bet but won my second one. The bets were settled and I withdrew the money that I won. The next day I got a e-mail asking for photo ID as most do to prove age - so I sent along the evidence.
A few days later I still never my money. I phoned up and was told would get an e-mail. Apprently I had a
VC account before and self excluded myself (I swear i had totally forgotten).
I was able to regsiter with my same details - so not as if I was being sneaky. Anyway, they say there policy is that within six month any self excluded member has their account closed.
This I don't mind. But I won over £200 but they said all transctions and bets (even though been settled and i withdrew the money) will be reversed. Can they do this?
So what they are saying is that if you self-exclude and open another account within six months - if they find out all bets are reversed. SO, if they did not notice for four weeks and I lost £100,000 would they still give my money back - I don't think so.
Also, that case where the geezer tried claiming £2million from
William Hill - he was told that all bets he made were valid - surely there is no differnce with my case.
Any advice would be useful lads